Organizations have received an unexpected crash course in crisis communications over the last few weeks, as a result of COVID-19. Crisis communications planning should be on everyone’s mind. Not just as we navigate this crisis, but as a way to be prepared for future disruptions.
During this Q&A Vanessa, discusses how to prepare a crisis communications plan. Topics include what a crisis drill is and all of the factors you should be thinking about right now. And of course, she took questions about everything crisis communications related.